Task and Team Management Built for IT Services Companies
Coordinate developers, manage client delivery, track attendance, and report on project health — all from one workspace. Worklay gives IT services teams the visibility they need to scale without operational confusion.
The challenge
The operational friction IT services companies deal with every day
Developer tasks tracked in five different places
Jira for bugs, Slack for updates, email for client issues, and spreadsheets for leave. Every gap between these tools creates delays and missed handoffs.
Client escalations with no clear status to share
When a client asks for a project update, finding accurate status across scattered task systems wastes time and reduces confidence.
Attendance and leave in a separate system no one updates
IT teams end up with HR data in a spreadsheet that is weeks out of date and impossible to trust when planning sprint capacity.
No single view of team utilization across projects
When team members are split across multiple client projects, understanding true utilization requires manual data gathering that no one has time for.
How Worklay helps
Built for IT services companies — ready to use from day one
Task and project management
Task and project management
Manage development tasks, bug fixes, and client deliverables on kanban boards with custom statuses that match your delivery workflow. No more task tracking across chat and email.
- Custom task statuses per project
- Sprint-friendly kanban boards
- Cross-project task visibility
Attendance and leave for developers
Attendance and leave for developers
Track team attendance, manage leave requests, and plan sprint capacity without a separate HR tool. Leave approvals flow automatically so planning stays accurate.
- Real-time attendance dashboard
- Leave request and approval workflow
- Attendance data for sprint planning
Team coordination across client projects
Team coordination across client projects
See how your developers, QA, and project managers are distributed across client projects. Prevent overcommitment and identify bandwidth before it becomes a problem.
- Workload visibility per engineer
- Role-based project access
- Employee profiles with department tracking
Client and project reporting
Client and project reporting
Generate project progress reports, task completion summaries, and delivery timelines that give clients and leadership a clear view of what your team has delivered.
- Project health dashboards
- Team utilization reports
- Client delivery tracking
Getting started
Up and running in four steps
Most IT services companies teams are fully operational in Worklay within the first day.
Set up teams and roles
Create departments for development, QA, and account management with appropriate permissions.
Create client projects
Set up project boards with your delivery workflow — from backlog to deployed.
Configure attendance and leave
Set leave policies and enable attendance tracking to keep sprint planning accurate.
Track delivery and report
Monitor project health, team utilization, and client deliverables from one dashboard.
One workspace for your entire IT services operation.
Replace scattered task tools, spreadsheets, and HR apps with one platform. Start free today.